Connected to Converge ICT FiberX 25Mbps Plan 1500!

Just yesterday, I have been connected to Converge ICT FiberX 25Mbps Plan 1500!

On March 14, 2018 9:59 AM, Converge ICT informed me that the facility in my area is now active and available for subscription. I also resent my previous application form including the latest or recent proof of billing for approval and you need to provide the coordinates of your house for easy installation and locating the nearest facility post in your area.

And you will wait for a few days for account number generation so that you can pay the whole installation fee on your account number.

On March 19, 2018 8:48 AM, an email with the generated account number was received, you will use the generated account number to pay for your whole installation fee.

The payment amount is PhP4,000 for the whole installation of Converge ICT FiberX 25Mbps Plan 1500. The summary of the whole installation is PhP2,500 for installation fee and PhP1,500 for advance one Monthly Service Fee (MSF); for a total of PhP4,000 to connect to Converge ICT FiberX 25Mbps Plan 1500.

On March 20, 2018 2:00 PM, the payment for Converge ICT FiberX 25Mbps Plan 1500 was paid.

Also on that day of paying the installation I follow-up through Mr. Jessie Rafallo Jr. who handled my application, if the installation can be made on weekend as that is my only available schedule to supervise the installation. But sad to say he will provide me the available schedule on the soonest time and when I try to call him on March 21, 2018 through March 22, 2018 he is not answering and is rejecting my calls. That is not a good sign of sales agent to customer relationship, as you need to entertain your customer’s needs all the time, if you cannot accommodate the full load of inquiries of customers why¬† not pass it to someone who can handle the inquiries?

So on March 22, 2018 11:48 AM, I complained Mr. Jessie Rafallo Jr. to Mr. Abraham G. de Peralta because he is rejecting my calls for two days of follow-up regarding the installation schedule.

I do not recommend Mr. Jessie Rafallo Jr. as head of sales in our area, as he is not professional in his work because of rejecting calls.

So after that very disrupting inconvenience, I emailed Mr. Red of “Seven E Komp Tek” who is the only team that handles the Brgy. Holy Spirit, Quezon City area, for the follow-up on my installation request and handled it all throughout the process.

On March 25, 2018 12:20 PM, a Converge ICT van parked in front of our house and asked if I am at home and they did the installation all through. The facility post is 5 to 10 meters away from my house, they provided 21 meters of fiber cable with accommodating allowance.

On March 25, 2018 1:20 PM, I am connected to the Converge ICT FiberX 25Mbps Plan 1500.

3772823209-03-25-2018-2-20PM

I am currently enjoying the Converge ICT FiberX 25Mbps Plan 1500 up to this time, with fast internet only on pure fiber, fast updating of android apps and many more. Will, come back with a new post regarding my experience with Converge ICT FiberX 25Mbps Plan 1500.

These are the steps of their own set of application processing:
Step 1: Applications and Requirements submitted by Applicant
Step 2: Application Validation 3 days
Step 3: Account Number Notification via Email after 3 days
Step 4: Validation of Payment
Step 5: Job Order Creation 1 day
Step 6: Installation (7 days after proof payment is received and validated)

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Hey Converge ICT! Offer me Staggered Payment…

Well, it has been a few months since I saw a post or pole of Converge ICT near my house (10-15 meters away). They told me that they encountered permit problems, wherein President Duterte told all government offices to facilitate the fast release of all permits. So, why Converge ICT taken a hefty of time just to get permit for a post or pole?

Also a disappointment is the one and only (I do not know if he is the only one) sales agent or sales guy for my area cannot offer me a staggered payment or scheme for easy payment terms, so that paying will not be heavy on my pocket.

converge-ict-sales-agent-staggered-paymentPicture is from a Sales Agent that offers STAGGERED PAYMENT!

Staggered Payment meanings or definitions:

  • payments that can be accepted over a period of time for finalizing a deal example credit card settlement with in 6 months
  • payments of different amounts in different intervals over a specified period, not necessarily in 4 equal monthly installments
  • written or contractual agreement for paying off a loan,paying someone a salary or bonus over a period of time agreed to by the parties involved
  • payment on terms extending over a period of time, and they may be at different intervals and amounts

Source of “Staggered Payment”:
https://www.quora.com/What-is-the-meaning-of-staggered-payments
http://www.a-systems.net/qna/question.htm?id=286

The sales agent is “Seven E Komp Tek”, I do not know what is that Seven E Komp Tek means, but I clearly told that sales guy my intention and needs. So, they told me that they cannot offer staggered payments.

So, why “Seven E Komp Tek” cannot offer staggered payment while most sales agent I can see around Quezon City can offer such staggered payment for 3 months. My classmate even told me that recently his girlfriend got connected with Converge ICT FiberX 1500 25Mbps in staggered payment of 3 months. What the! Is that a selection of who you can offer staggered payment?

This really clearly shows that not all sales agent of Converge ICT offers such staggered payment.

And not all the time, the post or pole of Converge ICT that is near your house is clearly activated for service. Better ask if the specific post or pole is activated.

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New Telco Player in the name of Converge ICT

The history of Converge ICT came in when they got their franchise from Congress in the Republic Act No. 9707 “AN ACT GRANTING THE CONVERGE INFORMATION AND COMMUNICATIONS TECHNOLOGY SOLUTIONS, INC. A FRANCHISE TO CONSTRUCT, INSTALL, ESTABLISH, OPERATE AND MAINTAIN TELECOMMUNICATIONS SYSTEMS THROUGHOUT THE PHILIPPINES”.

They made in the news by 2016, when they offered their fiber plans with unlimited data with no monthly capping. Their mother company is Comclark Network and Technology Corporation with the base at Clark, Pampanga.

At first, you will be enticed to get their service in your area but they are still in the process in building their own facilities hopefully nationwide.

The only disappointment I got from their company is, they do not offer Staggered Payment or Installment Payment for the installation fee and the one month security deposit based on the plan you will get from them. For example if you want to get the basic plan, the 25 Mbps worth 1,500 pesos, you will need to pay them 2,500 pesos for the installation fee and 1,500 pesos for the advance payment for security deposit, totaling of 4,000 pesos all in all to get their service.

Its a BIG HUGE DISAPPOINTMENT that they cannot offer terms to pay for the first time you get and use their service. The price for the installation and one month security deposit is heavy on my pocket. They have their policy regarding the installation fee and they do not even waive their installation fee. Yes, I respect their policy if that is what they mean. They should be considerate with first time subscriber who will get their services. So, if they waive the installation fee then they can get more subscribers. They should also put up more offices or branches of their company in every part of Metro Manila for ease of customer service.

Why it is a BIG HUGE DISAPPOINTMENT? Because I will need to shelve out 4,898 pesos for the disconnection of our Globe Fiber 5 Mbps and also I need another 4,000 pesos in total of 8,898 pesos before I can even get their service.

So, until now I do not know what options I need to think of because Converge ICT cannot even offer terms to pay for their service of first time subscribers.

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Better Internet Service is on the way

Since I saw the comment by Mr. Abraham G. de Peralta of Converge ICT posted at YugaTech I immediately contacted him immediately for more information.

http://www.yugatech.com/telecoms/globe-pldt-to-support-improvement-of-ph-internet-after-dutertes-warning/#comment-1826422

Why did I called Mr. Abraham G. de Peralta? Because they offer much better plans than their competitors. My first email with Mr. Abraham G. de Peralta was at May 25, 2016 10:05 AM and he replied by May 27, 2016 at 12:29 PM everything goes then.

Jun 9, 2016 at 10:05 PM
Danny Davantes of Converget ICT replied “Upon checking, the location that you have provided is not yet serviceable. Pls allow us to contact you once our facilities is already in your area.”, which is a big huge disappointment.

Then last December 12, 2017 I noticed that there is a pole of Converge ICT near our house.

20171212_063337So, I am excited to have their service in our home but sad to say until now the pole near our house is not yet activated at this moment. I am waiting for the activation so that I can process the disconnection of our Globe Fiber 5 Mbps that is very useless and I need to pay a huge amount of 4,898 pesos for the disconnection of our Globe Fiber 5 Mbps. Right now Converge ICT is offering 25 Mbps download and upload (symmetric) at 1,500 pesos with no capping of data.

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Review: Globe Fiber 5 Mbps

Since a field sales agent went to our area to survey the Bayan Telecommunications customers last October 2017 and went to our house because there is a Free Upgrade to Fiber Internet (Free Installation, Free Landline with unli Calls to Globe and TM, No lock up refresh, Offer is exclusive for Bayan subscriber’s only) offered by Globe and a tarpaulin posted all over their Globe Stores.

bayantel-fiber-internetThe Globe Fiber was installed on October 16, 2017 (Monday) after a few follow-ups on the installation that was to be done on weekends and I am at home. On their system the date of installation is October 17, 2017 (Tuesday) so it seems that they wait for 24 hours before encoding the information in their system.

After a few months, we have been experiencing random disconnections from the internet which a big problem. The fiber modem model is Huawei EchoLife HG8245H GPON Terminal which has 4 LAN ports and 2 Telephone ports. Another problem is the telephone would not ring the first time you call it, so you have to call it again many times before it rings and the call push through. Another one is the fiber modem does not allow you to connect your own wifi router to extend the range of your wifi at home, so I have to depend on the wifi of the fiber modem for wifi and I cannot extend my wifi to our third floor.

Billing is sent through email because they are promoting Paper Less Billing. And they will charge you 50 pesos per month for paper bill request every month.

The bandwidth is 5 Mbps but here is the catch, you get 10 GB daily allowance for the Globe Fiber for customers from BayanTel. The amount or plan for our Globe Fiber 5 Mbps with landline is 1,199 pesos.

If you will request to disconnect your Globe Fiber you need to pay the 2 months Monthly Service Fee (MSF) and the 2,500 pesos penalty for the disconnection if you are within the 2 year contract period. But if your are more than 2 years or more than 24 months you will not pay any disconnection fee. So I will need to pay 1,199 x 2 months and a 2,500 penalty with a total of 4,898 pesos that is heavy in my pocket.

In order to pay the disconnection fee I called the retention hotline at (02) 730-1300 and told me that I need to go to a Globe Store and ask for Staggered Payment in order to pay the disconnection in small amounts in a negotiated duration of payment.

I have some post over at YugaTech regarding my complaints in our Globe Fiber at home.

http://www.yugatech.com/news/globe-go-unli-plan-is-back/#comment-1866784
http://www.yugatech.com/news/globe-go-unli-plan-is-back/#comment-1866790

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Updated to WordPress 4.3!

Wow, it has been a few hours and now my WordPress is now up-to-date with the latest WordPress 4.3. I am still checking any problems that I may encounter on this new update, will keep you posted when something occurs.

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Another WP Update!

Just recently updated my WordPress 3.9 to WordPress 4.2.4 last August 17, 2014 11:00 GMT+8 and will update again my WordPress 4.2.4 to WordPress 4.3. Did not expect that there is a new update to WordPress and I will again transfer my theme modifications to the new WordPress 4.3. I am tired because it was only a few days ago that I updated my WordPress and I will once again update my WordPress again!

Well, I got to get ready to update my WordPress to 4.3 to have it up-to-date!

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team coc-erz ph a clan in Clash of Clans

We made a clan at Clash of Clans (CoC), its not only for Filipinos but to everyone also who want to enjoy playing CoC.

So, I am inviting everyone who wants to have war in CoC to join our clan “team coc-erz ph”, we will provide the best experience there is and have regular clan war from time to time but if there are no circumstances of errands in the house or at work, if we have spare time at home and at work.

Clan name: team coc-erz ph
Clan tag: #2P0R8CLP

Lets play Clash of Clans, right here, right now!

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Voice Recording Services

Hi to all!

Its been quite some time since my last post here. The good news is I am offering voice recording services. Because currently I have the basic equipment for the service I am talking to. And its technology I am talking about, by having this service that can compliment any of your applications. For the price, we can talk about it just head on to the contact link below.

My rig:
MXL990 Condenser Microphone

M-Audio MobilePre Audio Interface

For references, please visit the links:
http://www.mxlmics.com/microphones/900-series/990/
http://www.amazon.com/M-Audio-MobilePre/dp/B0041OSWX8

For my voice reference, please visit my youtube channel:
http://www.youtube.com/user/mjhvillareal
And visit the songs that I have recorded, though my recorded singing is just a hobby.

If you have any questions you may reply here or contact me through the contact links on this website.

Contact link:
http://dinoandfriendz.freepgs.com/contact/

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Got a second-hand Behringer Xenyx 1222FX mixer!

Just got a second-hand Behringer Xenyx 1222FX mixer which is a rare model nowadays and on their site this model is being discontinued to be manufactured or related to that. It cost for about $214.29 but got a discount from the seller for $202.38 (where exchange rate is $1:PhP42) which bought last November 8, 2010, thats a big savings, its market price ranges from $240-$360 a $37.62 discount.

Continue reading

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